Returns Policy

Returns Policy

We hope you will be happy with everything you have bought from us online, but if you should change your mind for whatever reason, we will be happy to refund your money or exchange any unsuitable item/s,  providing they are in perfect condition, with all tags still attached and in all original packaging, within 28 days. Return postage to be paid by customer.

Please take note:-

Many of the jewellery designs we sell are handmade,  therefore very slight variations in materials or designs are to be expected. Furthermore, whilst we have taken the utmost care to represent the correct colour and appearance of all the materials accurately on this website, due to the variation in computer monitors, colours may vary slightly.

We cannot be held responsible for metal or silver tarnishing whether Sterling or plated. Plated items may naturally wear with time, exposing the base metal. We cannot be held responsible for any allergic reactions, metal or otherwise.

All statements and information contained on this site are believed to be correct and are stated in good faith.

All items are securely packaged by myself, to avoid any damage during delivery but if for any unforeseen circumstances your item should reach you damaged in any way, please contact us immediately so we can resolve the issue.