FAQs

Q?

What is the delivery time for orders?

A.

Delivery times vary depending on when we receive the order and the next available posting date.

We aim to dispatch our products within 2 working days, but this can take up to 5 days depending on whether an item is in stock.

If there will be a delay in dispatch of your product/s, we will contact you immediately via email to notify you of an expected delivery date or to offer you a refund.

Q?

How can I contact you if I have a problem?

A.

If you have any issues with a product you have received, have not received a product or have any other question that you cannot find the answer to on the site, please contact us via the contacts page.

Q?

What payment options do you accept?

A.

Info to follow

Q?

Do you ship overseas?

A.

No sorry, at the moment, we only deliver to the United Kingdom and Northern Ireland.

Q?

Is there a delivery charge?

A.

No, all parcels are sent free of charge and are sent via Royal Mail 1st class recorded delivery.